Can the Sectors Learn From Each Other?
Private sector organizations have a fiduciary responsibility to maximize return to shareholders. Government agencies are tied to the political platform of their city, state or nation. Charities are required to achieve their mission. Can these organizations operating within completely different sectors learn from one another about strategy management? Of course they can! Let’s look at how.
Well, the target results are completely different across sectors. Or are they? Private sector focuses on financial result but increasingly have social good added to their strategy. (See Collective Impact by Mark Kramer and John Kania.)Government agencies are increasingly focused on fiscal responsibility in conjunction with public service oriented results. And charities are forced to compete for financial support by demonstrating results as well as low overhead costs. Maybe the sectors have more in common than it seems at first.
Of course, only the private sector has customers. Right? As a citizen do you feel that you should be a customer of your government? Do nonprofits value the perspective of their beneficiaries? I think it is easy to agree that all sectors are required to satisfy their customers.
If any organization is striving to achieve outcome results and satisfy customers the only way to do that is to focus on the internal processes that will achieve those objectives. Ultimately, every organization is a collection of systems and processes aligned to maximize efficiency and effectiveness at satisfying customers, achieving financial results and/or the mission. (Take a look at Ken Millers, “We Don’t Make Widgets”.)
Similarly, human capital – skills, culture, innovation –make it possible. People are the foundation of any organization and any strategy.
So, are there differences across sectors? Yep. Are there similarities? Sure. Is there an opportunity for learning across sectors? Absolutely! So, keep an eye out for best practices wherever you can find them.
June 2021
| S | M | T | W | T | F | S |
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | ||
| 6 | 7 | 8 | 9 | 10 | 11 | 12 |
| 13 | 14 | 15 | 16 | 17 | 18 | 19 |
| 20 | 21 | 22 | 23 | 24 | 25 | 26 |
| 27 | 28 | 29 | 30 |
Monthly Archive
June 2014 (1)
May 2014 (2)
March 2014 (1)
February 2014 (2)
January 2014 (1)
December 2013 (1)
October 2013 (2)
September 2013 (1)
July 2013 (2)
June 2013 (2)
April 2013 (1)
March 2013 (3)
February 2013 (4)
January 2013 (7)
December 2012 (4)
November 2012 (8)
October 2012 (9)
September 2012 (5)
August 2012 (6)
July 2012 (5)
June 2012 (7)
May 2012 (8)
April 2012 (5)
March 2012 (5)
February 2012 (6)
January 2012 (6)
December 2011 (7)
November 2011 (9)
October 2011 (9)
September 2011 (2)
August 2011 (8)
July 2011 (6)
June 2011 (8)
May 2011 (12)
April 2011 (5)
March 2011 (1)
February 2011 (2)
January 2011 (4)
December 2010 (6)
November 2010 (3)
October 2010 (5)
September 2010 (4)
August 2010 (3)
July 2010 (2)
June 2010 (1)
May 2010 (2)
April 2010 (1)
March 2010 (3)
January 2010 (4)
December 2009 (1)
November 2009 (1)
October 2009 (1)
September 2009 (3)
August 2009 (2)
July 2009 (3)
June 2009 (3)
May 2009 (6)
April 2009 (5)
March 2009 (3)
February 2009 (2)
January 2009 (2)
December 2008 (2)
November 2008 (2)
October 2008 (4)
September 2008 (6)
August 2008 (5)
July 2008 (4)
June 2008 (9)
May 2008 (5)
April 2008 (6)
March 2008 (8)
Follow